Returns and Refunds
30-Day Return Policy
At Amourists, we pride ourselves on delivering high-quality products that not only meet but exceed our customers' expectations. However, we understand that there may be instances where you might not be entirely satisfied with your purchase.
You may return your purchase within 30 days from the receipt date. Please ensure that the item is in its original condition, unused, and in its original packaging.
Please note that for health and safety reasons, we do not accept returns or exchanges on pierced jewellery such as earrings.
Return Shipping Costs
Please be aware that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Processing Your Return
To begin the return process, please fill out the Product Return Form located on this page. We recommend using a trackable postal service for added security and assurance.
Upon receiving and inspecting your returned product, we will send you an email notification. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that it can take up to 35 days for the credited amount to appear in your account once we receive the returned product.
Didn't find what you were looking for?
Didn't Find What You Were Looking For?
If you have further questions or need additional clarification about our return and refund policies, don't hesitate to reach out to us. We're here to assist you and ensure your shopping experience with us is as smooth as possible.
Contact Us
Please email us at hello@amourists.com or use our contact form to send your queries. Our dedicated customer service team will get back to you as soon as possible.